Where to get Delay/Cancelation Verification from Airlines (Delta, United, American,SouthWest,AirCanada, China Eastern, JetBlue, Alaska, ANA)

This post has been summarized and modified from the original content by reddit. user hiima

So, you’ve got a 3 hour/6 hour/overnight delay due to any reason out of your control and you have trip delay coverage from a credit card. One of the things you need along with the form is a flight delay/cancellation statement from the airline. Many say to get a military excuse, but this tip is outdated and also does not work for any international airline. Every gate agent I’ve asked either says they don’t know what you’re talking about, they don’t give them, or that you have to be military in order to get one. All lies or they really don’t know what you’re talking about. And usually finding a supervisor is near impossible depending on the airport if the agent doesn’t know how to produce one. The best way to get an airline flight delay statement is online or emailing the airline directly. Below is a list of links/emails for obtaining flight delay statements.

Delta:

https://www.delta.com/contactus/pages/cancellation_verification/index.jsp

Use the link, fill out the form, and they’ll send you a statement.

United:

Send an Email to[email protected]

Details for United: https://www.united.com/CMS/en-US/travel/policy/Pages/FlightDelaysandCancellations.aspx

Be sure to include the names of all customers in your party, the confirmation number, flight numbers, dates of travel, phone contact and the email address or mailing address where you would like the letter sent. Please allow 5-10 business days for processing.

American:

 

https://www.aa.com/contact/forms?topic=CR#/topics/TRP/VRFY_CNCL_DLY

Air Canada: 

https://help-aircanada.com/aircanada-help/createIssue.do?lang=ENU

Send an email and request a flight delay statement.

China Eastern: 

http://us.ceair.com/en/flight-proof.html

Fill in flight info, ID number, and flight date, submit and a statement will be auto generated instantly.

Jetblue:

https://www.jetblue.com/contact-us/email/

I’m pretty sure the first three links take you to the same form to fill out for a flight delay statement. Select “Special Assistance” (or don’t, I’m not your mom) and continue on to fill out info and ask for the delay/cancellation statement. You should get an email with a PDF copy of the statement, if I remember my most recent occurrence correctly. /u/cahainds

ANA:

Domestic: http://www.ana.co.jp/fs/certificate/dom/en/

International: http://www.ana.co.jp/fs/certificate/int/en/

You know, so you can print out and formally deliver to your strict Japanese employer. /u/level202

Alaska:

Alaska: Easiest is to send a direct message to their Twitter account (@AlaskaAir).

/u/mistamo42

 

JetBlue:

https://www.jetblue.com/contact-us/email/

SouthWest

Send a tweet to: @SouthwestAir

Or Go to Baggage Claim and fill out a form looking like this: